Enterprise Quality - SoftExpert Blog

FMEA method: what is it, where can it be used and what are its advantages

Get to know the FMEA method, and understand what this tool is, what it is for and what are the advantages and benefits for your company.

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Why do change management plans fail?

Understand why most change management processes fail, eliminate obstacles and achieve implementation success.

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Training effectiveness: why it is important for your QMS

Evaluating the effectiveness of training is extremely important to achieve the quality of processes and the organization’s objectives.

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7 steps to create an efficient action plan

How to implement an action plan effectively in your company? Read this article to discover the essential steps.

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Customer satisfaction: How is it monitored?

What is the best way to perform customer satisfaction monitoring? Read this article to discover this and other information.

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The auditor’s role in the digital age

Read this article to learn about the fundamental competencies an auditor must have for success in the digital age.

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Speeding up results with the Malcolm Baldrige criteria

Your company is a leader in its field, but you still wonder how you can make small improvements to achieve the highest level of performance excellence. Or maybe your organization’s performance could be improved and company leaders are looking for a method to speed up improvement efforts. Or maybe your performance is just really bad, … Continue reading “Speeding up results with the Malcolm Baldrige criteria”

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Excellence: The answer to challenges in the health sector

Read this article and learn why Excellence is so important for business survival in the health sector. Free article provided by SoftExpert Software.

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Challenges and solutions for Life Science companies

Challenges and solutions for Life Science companies, such as pharmaceutical, medical device and biotechnology organizations.

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The Malcolm Baldrige criteria and their contribution to excellence

The Malcolm Baldrige Award and its assessment criteria can contribute to excellence in your organizational processes.

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Root cause analysis – Solving problems for good

Root cause analysis is critical for developing effective solutions, and is the key to understand a problem and avoid recurrences.

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How to structure an internal audit team

Learn how to promote the effectiveness of your internal audit program by correctly structuring your internal audit team. Read now!

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The secret to efficiently managing non-conformities

Learn how your company can manage non-conformities more efficiently. Read our article now!

Knowledge

How to prepare for an ISO Audit and what to expect

Being audited can be a daunting process that stirs up a lot of doubts, fears, and stress. This can be especially true if the auditor will be evaluating your company’s management process based on information you have stored on spreadsheets, hand-written documents and other information stored in file folders and binders in different cabinets.

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What do you know about the international food safety standard ISO 22000?

Improperly handled food can cause illness, serious health problems and even threaten the life of consumers. Thus, it is essential to adequately control the entire production chain. ISO 22000 specifies food safety system requirements, from the first contact with raw materials to the final stages, such as packaging, transportation, and storage.

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What are the costs of quality?

Are the efforts made to ensure quality worth it? What are the costs of quality? Quality and its strategic role in organizations.

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How can customer complaints be quickly resolved?

Learn how customer complaints have helped companies to gain higher rates of satisfaction while simultaneously improving products and services.

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How to get it right when choosing quality management software?

Many organizations implement management systems based on standards such as ISO 9000, AS 9100, ISO 13485 or IATF 16949. Choosing a quality management software to ensure compliance with these standards is a major challenge. So how do you make the right choice?

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A success story: integrated management helps increase productivity and efficiency

Learn how integrated management tools can improve process quality and improve information control and security, as well as overall performance.

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Randon demonstrates how to increase control of operations and meet ISO 9001 requirements

Process efficiency and control of operations was improved with SoftExpert’s system for process automation and regulatory compliance.

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The largest graphic and printing company in Latin America reduces non-conformities by 50% and improves processes

Abril Gráfica, the largest printing company in Latin America in volume of production, reduced non-conformities by more than 50% with the help of technology.

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8 tips for optimizing audit management based on ISO 19011

Based on ISO 19011 and best auditing practices, this article lists 8 tips for optimizing your audit management.

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Latin America: the first city to implement NBR ISO 18901 prepares for ISO 9001

ISO 9001 is the norm that aims to spread the culture of standardization through a set of quality guidelines. These guidelines, that help companies meet quality requirements and meet customer needs, are also a strong ally of quality in public management. The city of Pinhais, located in the metropolitan area of Curitiba in Paraná, is … Continue reading “Latin America: the first city to implement NBR ISO 18901 prepares for ISO 9001”

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ISO 9001:2015 – Documented information, do I need to adapt?

ISO 9001:2015 included the term “documented information,” leaving many managers uncertain about what to do with all their documents. Learn more here.

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Technology integrates management systems and increases the competitiveness of União Química

Adding technology to processes and integrating management systems are two ways to stand out in a highly competitive market.

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The difference between incidents and problems and their management

Incident and problem management can be quite simple. But to be so, it is fundamental to know the difference between an Incident and a Problem.

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