Enterprise Quality - SoftExpert Blog

Quality policy: how to define and communicate in your company

A quality policy is a guideline created by companies to ensure a quality standard for the products/services offered by them. This type of policy is used to guide the continuous improvement of processes and decision-making that directly impact customers. See also: 5 steps to build a good compliance policy What is Quality Policy The quality … Continue reading “Quality policy: how to define and communicate in your company”

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What is the QC-Story method and why apply it in your organization

Discover how the MASP methodology can be useful to promote continuous improvement in the quality of your company’s processes.

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Uncertainty in Measurement and Calibration: what it is and how to calculate it

Understanding what uncertainty in measurement and calibration is and how it can affect your company’s quality and productivity.

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FMEA – What it is and how to implement it in your company

Learn what FMEA is, its types and how to use this risk management tool to improve quality and safety in your company.

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Turtle Diagram: what it is, what are its benefits and how to elaborate it

Have you ever heard of the Turtle Diagram? Read and learn more about this tool that assists companies in process management.

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Quality Management Tools and 7 Trends for 2025

With the start of a new year, it’s common to start planning for the next few months. You are certainly already thinking about what to do to optimize your company’s operation in 2025 – and then it is normal for questions to arise. That’s why we’ve prepared a list of the main trends and quality … Continue reading “Quality Management Tools and 7 Trends for 2025”

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How to overcome compliance challenges in the food and beverage industry

A sector as regulated as the food and beverage industry demands a lot of care and attention from companies. Food quality control, implementing Good Manufacturing Practices, minimizing risks, and avoiding non—conformities are all on the to-do list. The consequence of not meeting this challenge can be devastating: from reduced sales to legal sanctions from regulatory bodies. In … Continue reading “How to overcome compliance challenges in the food and beverage industry”

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Quality Week 2024: from compliance to performance!

Learn more about World Quality Week 2023 and discover how to achieve your competitive potential through quality.

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Certification audit: what it is, how to do it and its benefits

A certification audit is the entire process of analyzing and evaluating a company to find out if it meets the requirements of a specific standard. This evaluation needs to be thorough and impartial and can be done internally or by an independent entity. A quality certification audit is usually conducted when a company wants to … Continue reading “Certification audit: what it is, how to do it and its benefits”

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Corrective and preventive action: what they are, their differences and how to apply them in your company

Corrective action is a measure that aims to eliminate the cause of a problem. On the other hand, preventive action aims to eliminate the cause of potential issues that have not yet occurred. Both can be used to increase quality as well as prevent non-conformities – especially if you want to comply with ISO 9001. … Continue reading “Corrective and preventive action: what they are, their differences and how to apply them in your company”

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What is quality assurance (QA) and how to apply it in your organization

Learn about the differences between Quality Assurance and Quality Control in our infographic, including their different focuses and objectives.

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What is the importance of ISO 9001 and what is it for?

Companies are looking for recognition when they acquire ISO certifications, but is that all they need? Learn more about the most important reasons to become ISO certified.

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A3 Method: Complete guide to solve your problems

Read this article and learn about the A3 method, how it works and the steps involved and start solving your company’s problems.

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How to describe a problem so that everyone understands it

An important first step in the problem solving process is knowing how to describe a problem so that everyone understands it and collaborates in solving it.

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Top Management: What Is It and What Are Its Responsibilities?

The ISO 9001 standard is filled with references to the term “top management.” In addition to various clauses that cite its responsibilities, there is a specific item that outlines the expectations of its engagement with the critical aspects of the quality management system. This item, the fifth in the standard that talks about leadership, encompasses … Continue reading “Top Management: What Is It and What Are Its Responsibilities?”

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Quality management plan: what it is, how to create it and its benefits

Discover the best practices to create successful Quality Control Plan for improving your company’s strategy and ensure quality in your operation!

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Standard Operating Procedure (SOP) and Work Instruction (WI): what is the difference?

Read this article to learn more about the main differences between SOPs and WIs and get some tips on how to create effective standard documents.

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Audit Reports: The Definitive Guide to Evaluation, Compliance, and Business Growth

Learn more about what an internal audit report is and how to prepare a high-impact report. Read this article now!

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Behavior-Based Safety (BBS): How to Create a Safety Culture and Reduce Risks in Your Company

Read this article and learn more about Behavior Based Safety (BBS) and how to apply it in your company, improving your work safety management system.

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The 5 Whys: what they are and how to apply them

Click here to learn more on how to apply the 5 Whys method to solve everyday problems with greater efficiency!

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Quality audits: how to do it in 4 simple and effective steps

Audits are an important tool to help organizations grow. Learn about the 4 steps to successfully carry out quality audits.

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What is the 5S Methodology and How to Apply it in Your Company

The 5S methodology is a technique for organizing the workspace to achieve greater efficiency and effectiveness. The method advocates identifying the most used items to separate them from the less important ones, classifying them in a way that optimizes productivity. The main objective of the 5S methodology is to keep the work environment clean, organized, … Continue reading “What is the 5S Methodology and How to Apply it in Your Company”

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Continuous improvement: the secret to optimizing processes and reducing costs

Continuous improvement is a management philosophy where successive efforts are made to improve products, services, or processes. It requires management flexibility, as it mandates making changes whenever something isn’t working. Even when everything is operating perfectly, there is still room to learn from it and implement improvements in the next project. These small or large … Continue reading “Continuous improvement: the secret to optimizing processes and reducing costs”

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ISO 9001: meaning, benefits, and how to implement it in your company

ISO 9001 is one of the many certifications from ISO, the International Organization for Standardization. It ensures that a company has achieved an international standard for quality management. This certification is part of a group of five standards, the ISO 9000 family. For example, ISO 9002 and 9003 were alternative models to 9001. The former … Continue reading “ISO 9001: meaning, benefits, and how to implement it in your company”

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Document management and training for the pharmaceutical industry: an essential combination

Find out how the proper document and training management can optimize production and ensure compliance in the pharmaceutical industry.

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SoftExpert Audit on mobile devices

SoftExpert Audit, now for smartphones and tablets! Come see the latest in SoftExpert Suite 2.1.5.

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Remote Internal Audits: a reality for today and after the pandemic

The current crisis that we are going through has required that all of society find solutions to continue their activities in this new reality that include social distancing, travel restrictions and other public safety measures. Quality audits are among the processes that, using the traditional on-site method, have become almost impossible to carry out. With … Continue reading “Remote Internal Audits: a reality for today and after the pandemic”

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Loss events – an important knowledge base

No company wants failures to occur in their operations, but even with all the preventive measures, failures occur from time to time and often have serious financial consequences. You have to know how to manage the failures and losses that occur. Routine administrative tasks, such as gathering loss data across different business areas, documenting exceptions, … Continue reading “Loss events – an important knowledge base”

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The top 5 quality conformance indicators

Every manager must visualize quality of conformance in every process, understanding connections between procedures and technologies. It can be difficult to group indicators and decide which are the best to achieve the real quality of conformance. When choosing the indicators (KPIs) to track, it’s better to focus on just a few with clear goals, rather … Continue reading “The top 5 quality conformance indicators”

The Action Plan to Most Audited Nonconformities

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The Corrective Action Plan to avoid nonconformities

The concepts behind what an corrective action plan must encompass are always evolving. It focus on solving process and production challenges, pushing growth in technology and knowledge. Many organizational issues are growing along with this movement, and with this comes new nonconformities with more complex audits. This complexity can spread in the form of questions and … Continue reading “The Corrective Action Plan to avoid nonconformities”

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